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R & O 2019 WRAP UP

We can hardly believe that in just a few weeks time we will all be celebrating the fact that we are entering a new year AND a new decade. Although it is always important to look forward, we must take the time to reflect and appreciate where we are coming from.


So much has happened in 2019 and I'm pretty sure we can all testify that it has been nothing short of a rollercoaster.

At the start of the 2019 Alysia, Shameika and Djamilla began interviewing for a new member of staff. There were many applications but no one seemed to have that 'edge' management was looking for. Julie became 'the update queen' with her morning routine; sorting the boys out, making teas and updating Wates all before 9.30 am. Denise joined the team with fire in her belly to improve the office operations as Alysia prepared to leave for Maternity.

Work on Wates began to slow down but the team stayed determined to work extremely hard, focused on procurement. The hard work paid off- we currently have 3 ongoing contracts plus Plentific. Checkatrade has picked up and positive reviews have increased which has also lead to more bookings so we can gladly say that the diary is regularly booked up at least a week in advance! The office team have built a positive rapport with R&O clients which helps when chasing payments - this is presently happening on a weekly basis. 

Chunky, Uriah and Callum have worked hard to ensure targets are being met. Next year we plan to work smarter to exceed the targets. Sheldon .and Zach have big dreams to drive to the business and so far so good; R & O have seen a double in productivity in comparison with 2018 end of year performance. 

R&O are also happy to announce that our website finally launched this year and has smooth navigation and useful functions, check it out here. Also, the office has become paperless! We will continue to look for ways to improve a green footprint- if staff have any suggestions, please mention in the next staff meeting.

Feeling festive at the R&O Head Office


(get it)...prepare for some Christmas cheesy jokes

What does Santa suffer from if he gets stuck in a chimney? Claus-trophobia!

What happened to the man who stole an Advent Calendar? He got 25 days!

Who delivers presents to baby sharks at Christmas? Santa Jaws!

What do they sing at a snowman's birthday party? Freeze a jolly good fellow!

What did Santa do when he went speed dating? He pulled a cracker!

Why was the snowman looking through the carrots? He was picking his nose!

Why does Santa have three gardens? So he can 'ho ho ho'!

What is the best Christmas present in the world? A broken drum, you just can't beat it!

What do snowmen wear on their heads? Ice caps!

What did Adam say the day before Christmas? "It's Christmas, Eve!"

What do you get when you cross a snowman with a vampire? Frostbite!

What did the stamp say to the Christmas card? Stick with me and we'll go places!

Why did no one bid for Rudolph and Blitzen on eBay? Because they were two deer!

What does the Queen call her Christmas Broadcast? The One Show!

Why don't you ever see Santa in hospital? Because he has private elf care!

How did Mary and Joseph know Jesus' weight when he was born? They had a weigh in a manger!

Why is it getting harder to buy Advent calendars? Their days are numbered!

Every year R & O throw an annual end of year get together. This year we are looking forward to spending quality time and to celebrate the hard work we all contributed in 2019. We will be at Ayat in Croydon.  


Zach "I would like to take the time to say thank you to everyone that has worked hard over the past year, 2019 has been full of ups and downs but we are looking forward to a prosperous 2020. Merry Christmas and a happy new year"

Shelldon "I would like to begin by thanking all of our clients, loyal customers and staff. without their continued support, it would not have been possible to exceed our expectations this past year. As we approach the New Year we strive to continue to provide high-level service and ensure we go that extra mile! I wish everyone a Merry Christmas and a fruitful new year!"

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